EMOTIONAL
INTELLIGENCE
EQI-2.0

Policing makes great emotional demands on officers as they deal with people in crisis—while maintaining order, providing service and controlling crime. Law enforcement agencies are beginning to recognize the value of emotional intelligence in their officers. This is a significant character trait related to self-awareness of one’s own internal emotions as well those in other people. Understanding of emotional and social intelligence competencies can contribute to a helpful, appropriate, and realistic understanding of performance.