National Command & Staff College

Chief Bill Cooper, Senior Vice President & Director, Consulting

Bill Cooper is a retired Chief of Police, who also brings senior management experience from the private sector. Bill is a management expert who has consulted with and taught law enforcement on optimizing performance. The depth and breadth of Chief Cooper’s background has been described as being in the top 5% of the most diverse and comprehensive qualifications relevant to management.  

Chief Cooper holds an MBA and a second Master’s Degree in Public Administration, and is a graduate of the FBINA and Washington State Law Enforcement Executive Command College.  He is a Lean Six Sigma Master Black Belt and teaches this powerful management system, saving the department considerable time and cost.  Bill lectures extensively on management to exceed expectations in any economy.  He is the founder and President of the Cooper Management Institute LLC.

Bill is the author or co-author of ten books, various management and leadership papers and articles, and provides keynote addresses, training and consulting services.

Lean Six Sigma

Lean Six Sigma is a philosophy of continuous improvement – a process improvement methodology, a results-oriented, focused approach to quality. It minimizes mistakes and maximizes value; it measures and set targets for reductions in inefficient use of time and cost. It is the single most effective problem-solving methodology for improving organization performance by optimizing existing staff and resources.

Lean Six Sigma lets the trail of evidence lead you to real causes. It eliminates waste, redundancy, obstacles to completion, re-works, and is simple to implement and use. Lean is focused on intentionally simplifying any process or system. You minimize mistakes and maximize the value of your department.  There is not a single business, technical, or process challenge that cannot be improved with LSS. It applies to any issue or problem, always focusing on improvements through significant cost and time savings.

Professional results demand consistency – Lean Six Sigma gives that to you. You get the inconsistencies in your systems and processes under control because inconsistency degrades good performance.