Credible Leadership Organization
Build Sustained Excellence and Community Impact while Reducing Complaints and Liability
Becoming a Credible Leadership Organization requires a commitment to build an agency which represents the highest of ethical standards and dedicated to developing personnel with an unparalleled level of service capability and orientation to the community. This progressive agency is reform-minded, future-focused and seeks to continuously strengthen the organization by developing its people as leaders and by extension provide a problem-solving leadership role in the community.
When an agency commits to becoming a CLO, the agency creates an environment where the credible leader thrives; where the Serve in the motto of Serve and Protect takes on the additional meaning of servant leader – one who seeks to better the community. Besides administering and enforcing the law, the agency must evolve to meet current and anticipate future demands by continuously developing human and organizational capacity to build and stabilize ideas in the agency and within the community.
It is not enough to develop a new cadre of Certified Credible Leaders; the organization has a responsibility to put these new change agents to work by:
Focusing on human capacity development – Staff is viewed in terms of a single force that is creative, motivated to contribute, qualified to build an idea to permanence, career oriented and promotable.
Being involved in community betterment – Serve and Protect will encompass a new social contract with the community where problems will be addressed with locally defined matrixes of partners with new credible leaders serving in a significant leadership roles.
Developing a leadership learning environment – Leadership training, education and professional development and, most important, application is continuous and of the highest possible quality. Encouraging credible leaders to be independent thinkers to improve processes and resolve problems they see to improve the organization and by extension, the community; this requires an open environment and acceptance of critical thinking.
Incubating ideas – New ideas improve the organization and meet community need s through invigorated and enlightened leadership, long-term persistence and especially resources for project development. Direction from leadership, but with clear encouragement of new independent ideas, demonstrates support and motivation for staff. Application of new ideas from staff is a clear illustration of leadership at its best.
The goal of the CLO program is to put an infrastructure of progressive processes in place that deliver continuously improved services. The CLO prioritizes human capital development as the strength of individuals contribute to the strength of the organization. The CLO becomes a trusted partner in the community’s work to solve problems that contribute to overall well-being that are not limited to safety and security. Ultimately, the CLO becomes a focal point for positive change.